Question 1

How do I book an appointment?

Accepted Answer

Search for a business, select a service, choose a date and time, and confirm your booking. You'll receive a confirmation email with all the details.

Question 2

Can I cancel or reschedule my booking?

Accepted Answer

Yes, you can cancel or reschedule from your bookings page. Please check the business's cancellation policy, as some may have a minimum notice period.

Question 3

How do I register my business?

Accepted Answer

Click 'Register Business' in the navigation, create your account, choose a subscription plan, and follow the setup wizard to configure your business profile, services, and schedule.

Question 4

Is Salonify free to use for customers?

Accepted Answer

Yes, creating an account and booking appointments is completely free for customers. You only pay for the services you book.

Question 5

How do payments work?

Accepted Answer

Payments are processed securely through Salonify Payments. Depending on the business, you may pay online at booking or at the salon after your appointment.

Question 6

How do I leave a review?

Accepted Answer

After your appointment, you can leave a review from your bookings page. Your honest feedback helps other customers and the business.

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